The 10 Dignity DO'S

Care Connecxions UK Ltd are dignity champions, and we therefore ensure that all care staff adhere to the 10 dignity principles when supporting service users.

This involves: The 10 DIGNITY DO’S

1) HAVE A ZERO TOLERANCE TO ALL FORMS OF ABUSE
2) SUPPORT PEOPLE WITH THE SAME RESPECT YOU WOULD WANT FOR YOURSELF OR A MEMBER OF YOUR FAMILY
3) TREAT EACH PERSON AS AN INDIVIDUAL BY OFFERING A PERSONALISED SERVICE
4) ENABLE PEOPLE TO MAINTAIN THE MAXIMUM POSSIBLE LEVEL OF INDEPENDENCE, CHOICE AND CONTROL
5) LISTEN AND SUPPORT PEOPLE TO EXPRESS THEIR NEEDS AND WANTS
6) RESPECT PEOPLE’S RIGHTS TO PRIVACY
7) ENSURE PEOPLE FEEL ABLE TO COMPLAIN WITHOUT FEAR OF RETRIBUTION
8) ENGAGE WITH FAMILY MEMBERS AND CARERS AS CARE PARTNERS
9) ASSIST PEOPLE TO MAINTAIN CONFIDENCE AND A POSITIVE SELF ESTEEM
10) ACT TO ALLEVIATE PEOPLE’S LONELINESS AND ISOLATION

We provide call monitoring to ensure that our carers undertake scheduled visits on time and stay for the required period of the calls. This offers mprotection to our service users and minimises the risk of complaints.

We match care workers to service users based on skills and experience and the needs of the service users. We aim to achieve excellence in providing care services that match or even surpass our service users’ expectations.